10 medical expenses that could be covered by business insurance

Learn which medical costs may be covered by your General Liability and Workers’ Comp

Mary Beth Eastman
By Mary Beth Eastman
Published Mar 25, 2025
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Most people’s first thought for help with medical bills is their health insurance. But if you’re a small business owner and you, your employees or your customers suffer an injury at your business, some types of business insurance may be able to cover some of those costs.

Keep reading to learn how business insurance, specifically general liability insurance and workers’ compensation insurance, could help to cover a range of medical expenses such as doctor visits, treatments, medication and physical therapy.

Jump ahead to learn:

The way business insurance can cover medical expenses depends on who needs the care: Are they a guest, an employee or are you looking to protect yourself?

How General Liability may help with medical costs

A standard general liability insurance policy usually includes medical payments coverage. But this coverage could only help for non-employees who accidentally get hurt while visiting or interacting with your business.

General liability policies can usually only cover bodily injury for visitors, customers, and others who visit your workplace.

For example, suppose a client visiting your office trips, breaking a leg. The medical payments coverage in a general liability policy might reimburse the client for the doctor visit, plus the X-ray to diagnose the break and the cast to treat it (up to your policy limit) since the accident happened at your business.**

How Workers’ Compensation insurance could cover medical expenses

If an employee is hurt on the job, your workers’ compensation coverage may kick in to help cover costs. Most states require you to carry this coverage if you have employees.

Say one of your employees develops carpal tunnel from long days at the computer. Your workers’ comp policy could cover their doctor visit, medical brace and ongoing physical therapy.**

Small business insurance that helps pay for medical expenses like these, whether for a client or an employee, can save you thousands of dollars in out-of-pocket costs. Coverage depends on many variables, so it’s important to review your policy details for specifics.

Can business insurance cover medical fees for business owners?

You can’t use your business insurance to pay for your own regular doctor visits or medications – that’s what your personal health insurance is for.

Business insurance coverage for business owners, an add-on to your employee workers’ compensation policy, could help you cover medical expenses for yourself after a covered event or accident at work.

10 examples of medical expenses that could be covered by business insurance

Business insurance can cover a wide range of medical costs that spring up after a work-related accident or illness. The key is that these costs must be reasonable and medically necessary. (Insurance isn’t likely to cover cosmetic treatments, for example.)

Below are 10 medical expenses that may be covered by workers’ comp or the medical payments coverage in a general liability policy:

  1. Doctor visits, such as general practitioners, specialists and chiropractors.
  2. Ambulance transportation to the hospital.
  3. Diagnostic tests like scans and X-rays.
  4. Medical treatments and procedures, such as setting a broken bone.
  5. Surgery, including supplies and anesthesia.
  6. Hospital stays, although private rooms aren’t necessarily included.
  7. Rehabilitation and physical therapy.
  8. Lab services and bloodwork.
  9. Medical and orthopedic equipment, such as crutches or a brace.
  10. Medications, both prescription and over-the-counter, as appropriate.

If you haven’t signed up for business insurance yet, general liability and worker’s compensation could be an asset to help protect your business from the cost of medical expenses and other important protections up to the policy limit.

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How NEXT can help protect small business owners

NEXT makes it fast, easy and affordable to protect your small business — and you can do it all online.

We’ll ask a few questions about your business and give you a quote. You can select your coverage options and buy your policy in about 10 minutes. Your certificate of insurance will be available immediately, and you can access your policy 24/7 via web or mobile app.

If you have questions, our licensed, U.S.-based insurance professionals are available to help.

Start a free quote with NEXT.

Mary Beth Eastman
About the author

Mary Beth Eastman is a contributing writer at NEXT. She’s a journalist and editor with bylines in places like U.S. News and World Report, Newsweek, Wall Street Journal, CNN, and more. In her free time, you’ll probably find her snuggled up with her rescue dog, Charley, a good book and a giant cup of coffee.

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Issuance of coverage is subject to underwriting. Not available in all states. Please see the policy for full terms, conditions and exclusions. Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim. Next Insurance, Inc. and/or its affiliates is an insurance agency licensed to sell certain insurance products and may receive compensation from insurance companies for such sales. Policy obligations are the sole responsibility of the issuing insurance company. Refer to Legal Notices section for additional information.

** Coverage examples are for illustrative purposes only. Your policy documents govern, terms and exclusions apply. Coverage is dependent on actual facts and circumstances giving rise to a claim.

Any starting prices or premiums represented before an actual customer quote are not guaranteed and are representations of existing premiums of active policies as of March 21, 2025. To the extent permitted by law, applicants are individually underwritten, not all applicants may qualify. Individual rates and savings vary and are subject to change. Discounts and savings are available where state laws and regulations allow, and may vary by state. Certain discounts apply to specific coverages only.