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A client or customer accuses you of making a professional mistake that costs them money.
Someone claims professional inaction or wrongdoing caused a financial loss or harm.
Someone accuses you of providing inaccurate information with your services.
You need to hire a lawyer to defend your business after you’re accused of a professional mistake.

Professional liability insurance is a type of business insurance that can help protect your business if you’re accused of making a professional mistake or an act of professional negligence.
A client or customer can file a lawsuit against you if they think your professional error or inaction caused them financial loss. Coverage can help you pay for expenses if you’re at fault for a mistake or professional negligence. It can also help pay for defense costs if you’re falsely accused.
Small business professional liability insurance can help you resolve these issues, avoid customer confrontations and protect your reputation if a customer claims you made a mistake — whether you did or not.
In some professions, professional liability coverage is called errors & omissions insurance (E&O insurance) or professional indemnity insurance.

Professional liability insurance policies can cost as little as $19/month† for some low-risk businesses.
Several factors influence the price you’ll pay for insurance, including:

In about 10 minutes you’ll see the exact price you’ll pay for professional liability insurance online.

Adjust your policy limits and deductibles to pick the right coverage at the right price.

Your coverage is effective immediately after payment. And your certificate of insurance is ready at no extra cost.
If your professional advice leads to a loss for your clients and you don’t carry insurance, your business could be responsible for the full cost of legal defense and settlements.**
If you’re a bookkeeper, tax professional or financial advisor and your client accuses you of an error that led to an overpayment, liability coverage could help cover some of your legal defense costs.
If a client claims that the materials you recommended weren’t safe for their project, professional liability coverage for engineers could help you defend yourself.
A client alleges that your design mistake led to the collapse of a stairwell and sues you for causing injuries. Your insurance could help cover the cost of damages if your business is at fault.




Professional liability insurance for small businesses is typically not required for most professions. However, it can be required for lawyers in some states. Be sure to check the requirements in your area.
However, if you work on high-cost projects, your clients may require you to carry insurance so you have financial protection in case of a lawsuit. Though this insurance coverage may not be mandatory, it can signal your professionalism and help your business stand out amongst competitors.
You can file a claim anytime online or in the NEXT app.
You’ll be asked to share the details of what happened and to provide relevant photos and documentation. We strive to make claims decisions as quickly as possible so that you can get back to work.
It takes about 10 minutes to get a quote, buy coverage and get access to policy documents and your certificate of insurance (COI).
You can access your documents and COI 24/7 online or in the NEXT app for iPhone or Android.
If your business provides client services, expert advice or professional recommendations, it’s likely you could benefit from professional liability insurance. Even when you do everything right, a client might still make a legal claim that your work caused them financial harm — and legal costs to defend yourself would come out of your own pocket if you don’t have the business insurance to help shield you from these costs.
This type of insurance can be especially useful for self-employed professionals and business consultants who are paid for their expertise or advice. In some fields, professional liability insurance can be required by law for client contracts.
Yes. NEXT can give you up to a 10% discount when you add a professional liability policy to your existing coverage.
You can add professional liability insurance directly through your customer account.
Although they go by different names, professional liability and errors and omissions insurance (E&O insurance) can both help protect you if you’re accused of making a professional error that leads to a financial loss for a client.
The name can be different depending on your industry.
Professional liability coverage can help protect your small business from unexpected costs associated with:
You can follow all the rules, do everything right, check your work twice and still make a professional error.
Professional liability insurance can help protect you from paying entirely out-of-pocket if you or your employees are accused of making a professional mistake that causes financial harm to another person or business.
Example: You're a property manager and the property owner claims you made repeated paperwork mistakes for transactions between tenants that cost the property owner $50,000.
The property owner sues you to get reimbursed. Your small business professional liability coverage could help cover some expenses up to the policy limit.
Business professionals usually act in the best interest of their clients.
However, you may find yourself accused of occupational negligence — doing or failing to do something that would be in the best interest of your client. If you’re in this position, whether you’re at fault or not, you could be forced to defend yourself if your business actions cause a client a financial loss.
Example: You did nothing wrong, but an angry client takes you to court for professional negligence. The legal battle draws out and the legal fees start piling up.
Your professional liability insurance policy could cover some expenses up to the limits of your policy.
Professional liability insurance coverage can provide help for a variety of situations, but it won’t protect you from all risks. Always check your policy for the full list of exclusions.
Here’s some examples of what professional liability insurance won’t cover:
Your professional liability insurance policy can cover your employees, but only for the services they deliver for your business. It also depends on the details of your specific policy. Subcontractors would not likely not be covered.
For example, if you own an architecture firm and one of your employees makes a project design mistake that causes costs and timelines to double, your professional liability insurance could help cover your legal fees if the client sues you.
It depends on your industry and business operations.
In some cases, we may provide prior acts coverage for businesses that have maintained continuous professional liability coverage at similar or higher limits since the requested retroactive date.
Yes, NEXT customers can easily add an additional insured and share their certificate of insurance through their customer account.
We’ll walk you through the differences and similarities between professional liability insurance and other types of coverage to help you make the best choice for your business.
Professional Liability vs. General Liability Professional Liability vs. Errors & Omissions Liability insurance vs. Commercial Property insurance Compare other business insurance policiesLearn more about professional liability insurance options in the state where you work.
Easy to process
Where other websites did not deliver on a timely manner, this was relatively easy to get a quote and finish the process in a few minutes after accepting it. It was also easy to mod...
Riccardo H.
Liability insurance
Very affordable
Jerry R.
Easy to use
Great! Set everything up and got the insurance needed for my business without hassle and it was very easy and quick to navigate
Myles C.
Excellent
Good service, great prices for the coverages.
Chad S.
Very easy
I was very impressed by how thorough and simple the process was.
Yiseet C.
The Easiest Insurance Process Ever
Who knew that you could create a customizable insurance policy, so quickly and so easily? Don't put off getting your professional insurance policy. It will take you longer to run a...
Raven S.
Easy to process
Where other websites did not deliver on a timely manner, this was relatively easy to get a quote and finish the process in a few minutes after accepting it. It was also easy to mod...
Riccardo H.
Liability insurance
Very affordable
Jerry R.
Easy to use
Great! Set everything up and got the insurance needed for my business without hassle and it was very easy and quick to navigate
Myles C.
Excellent
Good service, great prices for the coverages.
Chad S.