How can I contact customer support?
The easiest and quickest way to get support is to chat with our always-on AI assistant.
To get started, type in your question (like, “How can I get a certificate of insurance?”) or start with a keyword (like, “filing claims”). Our AI assistant is available 24/7 and can provide the information you need, whether that’s step-by-step instructions or more general info.
If necessary, our AI assistant will direct you to a live agent. Live agents are available Monday through Friday from 8 a.m. to 5 p.m. CT. You can also email questions to support@nextinsurance.com.
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